Estimated reading time: 3 minutes
If you’re an avid user like me, you might have noticed some changes lately, particularly in the fee department. Yep, that’s right. Mercari has rolled out some new fee structures, and let me tell you, they’ve been stirring up quite a buzz in the online marketplace community.
So, what’s the deal with these new fees, and how will they affect us, the buyers and sellers? Let’s break it down.
Sellers
Mercari recently announced they’ll charge a $2 fee for all ACH direct deposit requests. Yeah, that’s not the news we were hoping for.
Quick heads up, though – if you’ve got any restrictions on your Mercari account that stop you from initiating an ACH direct deposit request, you might not be in on this refund action.
The good news is that there will be zero ACH fees when using your balance to make purchases. This is perfect for those who like to sell on Mercari and use Mercari to source items. Buying items on Mercari and reselling them on other marketplaces could work very well for resellers.
Buyers
Money-back return policy. Shop with confidence. Return for any reason, and get your money back.
The item may be returned if a return request is made within 72 hours from delivery (as reflected by the carrier’s timestamp).
Please select a return reason:
- I changed my mind
- The item doesn’t fit
- Item smells
- Item is not as described in the listing
- Item doesn’t work as described
- Item was damaged during shipping
- I didn’t receive everything I ordered
- I received the wrong item
- Authenticity concerns
When a buyer wants to return something, they have to explain why and snap clear photos of a few things: the shipping label, the package from the outside, all the packing stuff inside, and every item that came in the package. They have to do this within 24 hours of the request.
Sometimes, Mercari might pass those pictures to the seller or ask for more info. But here’s the kicker—Mercari can halt a return request if they suspect some shady business or if the item was tampered with after it landed in the buyer’s hands.
So yeah, that’s the deal. Remember those return policies, folks, and let’s keep things transparent and fair for everyone involved!
Mercari shipping
Mercari will hook the buyer up with a free shipping label. But here’s the catch – they’ve only got three days to hand over the goods to the carrier Mercari pick, or else the return might get axed.
Now, if the item gets sent back and the carrier confirms it but the seller doesn’t receive it, no worries—the buyer will get their refund within 30 days from when the carrier first scanned it.
But here’s something to remember: if the buyer decides to play it solo and not use Mercari’s label, and the seller’s already given the order a rating, then sorry, no refund for them. Learn more about Mercari’s returns on their return page.
Importing not cross-listing
Cross-listing With List Perfectly is Easier than using the Mercari “importing” service. (Just sayin’) Remember that you are not cross-listing or cross-posting but simply importing listings. And they are only offering to import directly from eBay and Depop in bulk. List Perfectly makes it easier than ever to cross-list directly from any of the marketplaces provided including eBay, Depop, Grailed, Poshmark, Etsy, Shopify, Facebook Marketplace, Vestiaire Collective, and Kidizen.
Bottom line
Will I continue selling on Mercari? Absolutely! I’ve learned the importance of diversifying my platforms so that I will rely on something other than Mercari. I get it; change can be scary for some, but I’ve always welcomed it with open arms. Change pushes us forward, helps us evolve, and ultimately thrives.
I believe Mercari has probably done its homework before rolling out these changes, and I trust it’s in the best interest of both sellers and buyers. So, count me in – I’m sticking around, embracing the changes, and looking forward to what lies ahead on Mercari!
