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If you’ve ever clicked “support” only to get vague articles or generic replies, you know how frustrating reseller help can be.
Daily live reseller support should help you keep selling — not slow you down. That’s exactly why List Perfectly offers Customer Support 411, a live, reseller-led support session held every weekday where real humans answer your questions in real time.No bots. No AI scripts. No canned responses. Just experienced resellers helping you use List Perfectly with confidence.
What Is Customer Support 411?
Customer Support 411 is daily live reseller support for every List Perfectly member, no matter which plan you’re on.
These sessions are not webinars or pre-recorded videos. They’re interactive support hours where you can ask questions, walk through challenges, and get practical guidance that fits your workflow.
You can:
- Ask questions live
- Watch real examples on screen
- Get help with features as you use them
- Troubleshoot issues in real time
This format works the way resellers actually work — while they’re active in their listing process.
Hosted by Real Resellers — Not Bots or Scripts
Customer Support 411 is hosted by an experienced online reseller with over 30 years of real-world selling experience, who has worked closely with List Perfectly for years and uses the product every day.
That means:
- You get answers from someone who actually sells online
- You get help built on experience, not guesswork
- You’re guided by someone who has lived the reseller workflow
Every session is hosted live, and an experienced List Perfectly team member personally takes care of you, answering your questions with clarity and context.
This is real human support — not bots, not AI, not canned replies.
How Live Support Fits Your Day
Customer Support 411 runs every weekday:
- 12 p.m. Eastern Time
- 11 a.m. Central Time
- 9 a.m. Pacific Time
These meet-ups are short, focused, and built to fit into your schedule — so you can get help between listings, during a lunch break, or while drafting new inventory.
Daily Support Helps You Onboard Faster
If you’re new to List Perfectly, Customer Support 411 doubles as group onboarding.
In these live sessions you can get help with:
- Setting up your account
- Understanding how to connect marketplaces
- Learning where to start with your first crosslist
- Walking through the basics without confusion
For additional help options, check out How to Get Help in List Perfectly, which breaks down all the ways you can get support — from the Help Center to live sessions.
Can’t Attend an Onboarding Session? You’re Still Fully Supported
If you’re unable to attend our group onboarding sessions or live events on Listing Party, you’re never on your own.
Inside List Perfectly, you can send us a message anytime using the chat icon (the smiley face) in the bottom-right corner of your screen. This opens a secure message thread directly with our support team.
The great news is this chat does not time out. You don’t need to stay on your computer or wait for an answer.
When our team responds, you’ll receive a notification inside List Perfectly, and an email will also be sent — so you can keep listing, step away, or log out and still get your answer as soon as it’s ready.
Whether you join live sessions or reach out one-on-one, real human support is always available to you.
Stay Updated on New Features
If you’re an existing member, Customer Support 411 is also where you can learn new feature releases faster.
List Perfectly evolves often, and these sessions help you:
- Understand what’s changed
- See how to use new tools
- Ask questions about updated workflows
- Avoid uncertainty when marketplaces shift
Support That’s Built for Reseller Safety and Success
Support isn’t just about answers — it’s about trust and security too. List Perfectly is built to be a safe tool for sellers, with privacy-first design and reseller-centric workflows that protect your business and data.
That means when you ask questions in Customer Support 411, you’re getting help in a system that puts your security and reseller needs first — every day, every time.
Why Live Reseller Support Works Better
Live support removes friction. It’s fast, clear, and tailored to how you work.
According to Nielsen Norman Group, live chat support helps users resolve issues faster while letting them continue working without context switching — a major advantage for busy professionals.
Customer Support 411 was built on this idea: real help while you work.
How to Join Customer Support 411
Joining is simple:
- Log in at ListingParty.com using your List Perfectly credentials
- Complete your reseller profile (takes about a minute)
- Go to the Events section
- Join Customer Support 411 and bring your questions
There’s no extra cost and no plan upgrade required. Every List Perfectly member gets live support.
More Ways to Get Help Anytime
Live reseller support is just one support option.
You can also use:
- The List Perfectly Help Center
- Built-in in-platform help tools
- 24/7/365 human assistance through help requests
These resources work together with Customer Support 411 to make sure questions never slow your listing process.
Join Us Today
If you’re tired of scripted help or endless searching for answers, Customer Support 411 is your solution.
Join us every weekday at 12 p.m. ET / 11 a.m. CT / 9 a.m. PT and get daily live reseller support from real humans who understand the challenges you face.
Bring your questions — we’ll take care of the rest.
