Sometimes you just need help getting back into your account so you can keep working.
If you’re unable to access your List Perfectly account, the fastest path forward is to contact the List Perfectly team so we can help you get back to listing.
The short video below walks you through how to reach us when you cannot log in.
▶ Watch the walkthrough here:
https://www.youtube.com/watch?v=naqZ1YB-6i4
How to Reach the List Perfectly Team
If you’re unable to access your account, follow the steps in the video above to contact the List Perfectly team directly.
When you reach out, it helps to include:
- the email associated with your account
• a short description of what you’re experiencing
• screenshots if available
This helps our team quickly review your account and assist you.
We’ll Help You Get Back In Quickly
If you cannot log in, the most important thing to know is that you are not on your own.
Our team can review your account and help restore access so you can get back to managing your listings as soon as possible.
Once you regain access, you’ll always have several ways to get help moving forward.
Built-In Help Inside Your Account
When you are logged in, the fastest way to contact the team is through the Help system inside List Perfectly.
Click the smiley icon in the bottom-right corner of the platform.
From there you can:
- send a message directly to the support team
• search help articles
• follow the Tasks tab that guides new members through setup
• read updates and announcements
One feature many resellers appreciate is that the chat does not time out.
You can send a message and continue listing while waiting for a response.
When the team replies, you will receive:
- a notification inside List Perfectly
• an email notification
Live Help from Real Resellers
If you prefer live help instead of messaging, List Perfectly offers several human support options.
Daily Live Onboarding
Join experienced resellers who walk through the platform and answer questions live.
https://listperfectly.com/tips/list-perfectly-daily-live-onboarding/
Customer Support 411
Customer Support 411 is a weekday session where members can ask questions and receive guidance in real time.
One-on-One Sessions
If you prefer personalized guidance, you can also request a one-on-one video session with a List Perfectly team member.
These sessions allow you to walk through your questions and workflows step by step.
More Ways to Get Help
List Perfectly provides several support options so resellers can learn in the way that works best for them.
You can explore all support options here:
https://listperfectly.com/tips/how-to-get-help-in-list-perfectly/
These include:
- self-guided setup tools
• live onboarding sessions
• weekday live support sessions
• direct messaging with the support team
Support Built for Resellers
List Perfectly is designed to support real reseller workflows.
Whether you prefer self-guided learning, live sessions, or direct help from the team, there are multiple ways to get assistance when you need it.
And if you ever find yourself unable to access your account, the video above shows exactly how to reach us so we can help you get back to listing quickly.
