Knowing how to get help in List Perfectly matters no matter where you are in your reselling journey. You might be setting things up for the first time, exploring a feature you haven’t used yet, or looking for clarity after an update.
At List Perfectly, help is built directly into the platform and supported by real humans who work with resellers every day. The goal is simple: you should always know where to go, how to get answers, and what support options are available to you — without pressure or confusion.
This guide walks you through all the ways you can get help in List Perfectly, including short videos, the Help Center, in-platform guidance, and daily live human support.
Start Here: How to Get Help in List Perfectly (Video Walkthrough)
If you prefer a quick overview before diving into articles, this short video shows you exactly where to find help in List Perfectly and how the Help Center works.
👉 How to Get Help in List Perfectly
In this walkthrough, you’ll see:
- Where the List Perfectly Help Center lives
- How articles are organized by feature
- How to use search to find answers quickly
- Where to click if you need to contact support
This is a helpful starting point for both new and existing customers.
The List Perfectly Help Center: Your Starting Point Anytime
The List Perfectly Help Center is the central hub for support, guidance, and learning.
It’s organized into clear sections, starting with trending articles and then breaking topics down by specific features. Each section includes detailed articles that walk you through exactly what you need, step by step.
Inside the Help Center, you’ll find:
- Clear instructions written for resellers
- Helpful screenshots
- Short videos
- Links to related tools and workflows
You can also use the search bar at the top just like a regular search engine. Type a keyword or question — such as crosslisting, templates, batch listing, item numbers, or marking items sold — and the most relevant articles appear right away.
From any Help Center page, the chat icon in the bottom right corner lets you connect with our support team.
👉 Visit the List Perfectly Help Center: https://help.listperfectly.com/
Daily Customer Support 411: Live, Group Help for Every Customer
One of the most valuable ways to get help in List Perfectly is through daily Customer Support 411 sessions.
These are live, group support sessions available to every List Perfectly customer on every plan. They are designed for both new and existing users and cover the full platform — from setup questions to feature updates and workflow tips.
Customer Support 411 is ideal if you:
- Want help getting set up
- Have questions about a feature or recent update
- Want to better understand tools you already use
- Learn best by watching real examples
You do not need to turn on your camera or microphone. You can type your questions in the chat, listen along, or simply observe and learn.
This is a shared, welcoming space where everyone has access to real human help.
👉 Learn more about Customer Support 411:
https://listperfectly.com/selling/customer-support-411-daily-live-support-for-every-list-perfectly-member/
Help Inside the List Perfectly Platform: The Task Tab
For guidance inside the List Perfectly platform, the Task Tab is one of the most important tools available.
The Task Tab lives inside the Help Widget and provides a clear, step-by-step checklist designed to help you get comfortable using List Perfectly at your own pace.
It guides you through:
- Completing onboarding and installing the browser extension
- Creating your first listing using Express Lister
- Crosslisting to marketplaces
- Exploring and customizing your List Perfectly Catalog
- Visiting and using the Help Center
Each task can be marked as completed so you always know what you’ve already done and what’s next.
To see how the Task Tab works in real time, watch this short walkthrough:
👉 New to List Perfectly? Start Here with the Tasks Tab
Help Inside the Platform: The List Perfectly Onboarding Assistant
In addition to the Task Tab, List Perfectly also offers the List Perfectly Onboarding Assistant.
The Onboarding Assistant provides guided, in-platform help that walks you through key steps, explains tools as you go, and helps you understand how List Perfectly fits into your reselling workflow.
This is especially helpful if you:
- Are brand new to List Perfectly
- Want structured guidance without feeling rushed
- Prefer learning directly inside the platform
- Want clarity on what to do next, step by step
The Onboarding Assistant works alongside the Task Tab and Help Center, giving you another way to learn without searching or guessing.
👉 Learn more about the List Perfectly Onboarding Assistant:
https://listperfectly.com/tips/list-perfectly-onboarding-assistant/
Help for Listings, Catalog, and Daily Workflows
The Help Center also includes in-depth guidance for the tools you use every day.
You’ll find support for:
- Creating and editing listings in your catalog
- Using Templates for consistency and speed
- Writing clear, SEO-friendly descriptions
- Working with Draft Listings
- Creating listings in bulk using Batch Lister or Sequential Mode
There are also articles covering image tools, catalog organization, inventory management, and bulk actions — all designed to support different selling workflows.
Crosslisting, Marketplaces, and Inventory Control
List Perfectly is built to help you manage listings across multiple marketplaces without losing track of inventory.
The Help Center walks you through:
- Installing the List Perfectly browser extension
- Connecting marketplaces using the Connection Wizard
- Crosslisting from your catalog
- Updating listings across platforms
- Using the Merge feature to keep listings linked
You’ll also find clear instructions for marking items as sold, ending listings properly, and understanding item numbers.
Can’t Log In? You Can Still Get Help
Even if you’re logged out or not able to log in to List Perfectly, help is still available.
Here’s how to reach the team:
- Visit listperfectly.com
- Go to Company → Contact (Top Menu Upper Right Corner)
- Select “I have an account and I need help”
Our support team will respond and help you get back on track.
Link to Contact us when not log in to List Perfectly: https://listperfectly.com/contact/
Real Human Support, Clearly Communicated
List Perfectly offers real human support every day, including holidays, with clearly communicated availability. Support hours may vary, but options are always shared transparently so you know when and how to get help.
From Help Center articles to in-platform guidance to daily live group sessions, support is designed to be accessible, consistent, and genuinely helpful.
You always know where to go.
You always know how to ask.
And you’re never left guessing.
We’re always here to help.
