Estimated reading time: 6 minutes
If you’re a List Perfectly user and ever find yourself with questions or run into a hiccup, don’t worry – contacting our support team is super simple! Whether you’re facing a technical issue or need help understanding a specific feature, our support team is here, ready to get you back on track quickly. We provide 24/7 support all year round, so help is always a click away. The List Perfectly community offers additional support, tips, and advice.
Let’s walk through how you can reach us and get the assistance you need.
How to Contact List Perfectly Support
When using List Perfectly, you have two main ways to contact our support team. Whether you want to troubleshoot something alone or chat with an actual human, we’ve got you covered!
Use the Help Center
Our Help Center has articles, guides, and FAQs to help you troubleshoot common issues and explore List Perfectly features. It’s a great place to start if you’re having trouble or want to learn more about how something works.
To use the Help Center, head over to our website and search for the topic you’re dealing with. The search function lets you browse many helpful articles, often immediately giving you the answers you need. But if you don’t find exactly what you’re looking for, don’t worry! We’ve made it easy to contact support directly.
Look for the bubble at the bottom-right corner of any page on our website or in any Help Center article. Click on it, select “Messages,” then choose “Contact Us.” You’ll be guided through a quick process where our virtual assistant will first try to help by offering solutions from our guides. If you still need further assistance, you can quickly escalate to speak with a real person by choosing “Talk to a Human,” and your message will be routed to our USA-based reseller support team.
And don’t worry about being on a mobile device – accessing the Help Center is just as easy! On your phone, hit the Menu button, then navigate to “Help & Support” > “Guide to List Perfectly” > “Contact Us.”
Just remember that our virtual assistant handles the live chat. When your message is routed to our team, it may take a few hours to receive a reply, but we’ll get back to you as soon as possible.
Join a Customer Support Call on Listing Party
If you’re more of a “talk it out” person, we’ve got just the thing. List Perfectly offers live customer support through Customer Support 411 sessions, held every weekday on our Listing Party platform.
During these sessions, you can ask questions, share your screen, and even see live demonstrations. It’s perfect if you have a more complex issue that needs extra attention or if you prefer a more interactive way to get help.
To join, visit Listing Party and log in using your List Perfectly account credentials. If you haven’t created a profile yet, don’t worry – it only takes a minute. Once logged in, head over to the Events tab, where you’ll find all the scheduled Customer Support 411 sessions. These events happen every weekday, so you can pick a time that works best for you.
When the session goes live, join the call, ask your questions, and get help right there in real-time. It’s like having a personal tech support team at your fingertips!
Common issues and troubleshooting tips
Before reaching out to support, here are a few troubleshooting steps that might help resolve your issue quickly:
Can’t log into your account
Ensure your username and password are entered correctly. Double-check for typos or if Caps Lock is on.
Try resetting your password by clicking the “Forgot Password” link on the login page.
Crossposting isn’t working
Check to see if your browser extension is up to date. Sometimes, updating the List Perfectly extension resolves crossposting issues.
Verify if there are any known Current Technical Issues on the marketplace you’re trying to post to (e.g., Poshmark, eBay).
Error messages on the website
Clear your browser’s cache, then refresh the page.
Restart your browser or try using a different browser to see if the issue persists.
Engaging with the List Perfectly Community
List Perfectly is more than just a cross-listing service – we’ve built an incredible, vibrant community of sellers who love helping each other. Whether you’re looking for advice on pricing, sharing tips on improving sales, or want to connect with other sellers, our community has your back.
Listing Party
Listing Party is our exclusive platform for List Perfectly users, offering a space to list, learn, and connect with fellow sellers. Besides support sessions, you’ll find community events, listing parties (of course!), and a chance to hang out with others in the same reselling boat as you. It’s a great way to share knowledge, ask questions, and have fun while boosting productivity.
The Seller Community Podcast
Want to stay in the know while you’re on the go? Check out the Seller Community Podcast from List Perfectly! It’s packed with interviews from top resellers, marketplace tips, and real stories from everyday sellers like you. The podcast covers everything from hot-selling categories to insider tricks that can give your reselling business an edge. You can listen to it on your favorite podcast platforms.
List Perfectly Facebook Group
With thousands of active members, the List Perfectly Facebook Group is an invaluable resource for connecting with sellers, sharing tips, and learning from each other. It’s a supportive environment where sellers of all experience levels come together to help one another succeed. Plus, it’s a great place to stay up-to-date on platform updates and community events.
YouTube
For those who love video content, our List Perfectly YouTube channel is filled with helpful tutorials, feature demos, and reseller success stories. It’s the perfect place to learn visually, with guides that walk you through every feature List Perfectly offers. Whether you’re a new seller or a seasoned pro, there’s always something new to learn.
Social media
Of course, we’re on all the major social platforms! Follow List Perfectly on Instagram, TikTok, LinkedIn, Facebook, and more to keep up with the latest news, feature releases, and community events. Our social channels are also great for connecting with other sellers and sharing your reselling journey.
The power of community
The List Perfectly community is one of our most significant assets – not just a support system. Being part of our community means you’re joining a network of sellers who have been where you are, are eager to help, and want to see each other succeed. Whether through our Facebook group, Listing Party events, or live support calls, there’s always a way to connect and engage.
So, the next time you need help or want to chat with fellow sellers, remember that the List Perfectly support team and community are here for you. From troubleshooting technical issues to sharing success stories, we’ve got you covered every step of the way.
So what are you waiting for? Join the party, and let’s make reselling easier together!
