When you start using a crosslisting service, you shouldn’t have to learn everything on your own. List Perfectly gives members a place to ask questions and learn with our team every day.
Customer Support 411 is a daily session inside Listing Party where new List Perfectly customers can join group onboarding and current members can get ongoing help with the tools and workflows they use.
Join at 12 PM Eastern Time to ask questions, share your screen, watch demonstrations, or simply learn from what other resellers are asking.
Whether you are crosslisting for the first time, switching from another service, returning to List Perfectly, or already using List Perfectly regularly, Customer Support 411 is there to help you keep moving forward.
What Is List Perfectly Customer Support 411?
Customer Support 411 is a daily live video session hosted by the List Perfectly team inside Listing Party.
The session takes place every day at 12 PM Eastern Time and is available to both new and current List Perfectly members. It is included with every List Perfectly plan.
Customer Support 411 uses Zoom for the live video session, but you do not need to create a Zoom account to participate. Zoom allows invited participants to join meetings as guests without creating or signing in to an account.
Learn more about joining a Zoom meeting without an account
Once you join Customer Support 411 through Listing Party, you can participate in the way that works best for you.
You can ask questions, share your screen when you want the team to see what you are working on, watch live demonstrations, or simply listen and learn from the questions other resellers bring that day.
Turning on your camera is completely optional. Some members join on camera, while others keep their camera off and participate by talking, sharing their screen, using the session tools, or simply watching and listening.
Listing Party is List Perfectly’s platform where resellers meet, learn, attend live sessions and events, connect with other sellers, and participate in the List Perfectly community. Customer Support 411 is one of the daily sessions hosted inside Listing Party.
List Perfectly Group Onboarding for New Customers
New List Perfectly customers can use Customer Support 411 as a group onboarding session.
You do not need previous crosslisting experience to participate.
If you are crosslisting for the first time, moving from another crosslisting service, or learning how List Perfectly works, you can bring your questions to the session and learn directly with the List Perfectly team.
Questions during group onboarding can include getting started with List Perfectly, importing, crosslisting, using your Catalog, managing inventory, and understanding the tools you want to use in your reseller business.
Because Customer Support 411 is a group session, you can also learn from the questions other new and experienced resellers bring with them. You may hear something you had not thought to ask yet or see a workflow demonstrated that helps you understand how List Perfectly fits into your own business.
If you prefer personalized onboarding instead of a group setting, new customers can also schedule a separate one-on-one onboarding session with the List Perfectly team.
If you are just getting started and want the complete step-by-step starting point, read:
What to Do First After Signing Up for List Perfectly
Daily List Perfectly Help for Current Members
Customer Support 411 is not only for new customers.
Current List Perfectly members can join the same daily session when they have a question, want to understand a feature, need help learning a workflow, or want to see something demonstrated.
You might join because you are learning a newer List Perfectly tool, have a question about importing or crosslisting, want help understanding something in your Catalog, or simply want to see how another feature works.
Returning List Perfectly members can also use Customer Support 411 to learn what has changed and become familiar with tools or workflows they have not used before.
Because Customer Support 411 happens every day, members do not have to wait for a special training event to bring a question to the group.
Customer Support 411 is group support. If your question is private, specific to your account, requires individual troubleshooting, or you need help outside the session, use the List Perfectly Customer Support system instead.
Learn about all of your support options here:
How to Get Help in List Perfectly: 24/7 Human Support and Live Help
What Happens During a Customer Support 411 Session?
Customer Support 411 is built around the questions members bring that day, which means every session can be different.
During a session, members can:
- Ask questions about List Perfectly
- Share their screen
- Watch live demonstrations of List Perfectly tools and workflows
- Learn about features and updates
- Learn from questions other resellers ask
- Listen and follow along without actively participating
Screen sharing is especially useful when showing something is easier than trying to describe it.
Because everyone is together in the live video session, the List Perfectly team can see what you are seeing when you share your screen, talk through the question with you, and demonstrate the answer directly.
You do not need to have a question prepared before joining. You can come to Customer Support 411 simply to watch, listen, and learn.
Want to see more about Customer Support 411?
Watch Customer Support 411 on YouTube
Customer Support 411 takes place daily at 12 PM Eastern Time inside Listing Party.
Customer Support 411 FAQs
Who can attend Customer Support 411?
Customer Support 411 is available to new and current List Perfectly members and is included with every List Perfectly plan.
Resellers who are trying List Perfectly under our 5-day or 100-listing money-back guarantee can attend Customer Support 411 too, giving them an opportunity to ask questions and learn directly with the List Perfectly team while exploring the service.
When is Customer Support 411?
Customer Support 411 is held daily at 12 PM Eastern Time.
Where does Customer Support 411 take place?
Customer Support 411 takes place inside Listing Party and uses Zoom for the live video session.
Do I need a Zoom account to join Customer Support 411?
No. You do not need to create or sign in to a Zoom account to participate in Customer Support 411.
Learn more about joining a Zoom meeting without an account
Is Customer Support 411 also a List Perfectly group onboarding session?
Yes. New List Perfectly customers can use the same Customer Support 411 session for group onboarding.
Customer Support 411 also remains available to current members who want ongoing help with List Perfectly.
Do I need crosslisting experience to attend?
No. You can attend even if you have never crosslisted before. Customer Support 411 is designed for resellers at different experience levels, from someone learning crosslisting for the first time to experienced sellers using advanced List Perfectly workflows.
Can current List Perfectly members attend Customer Support 411?
Yes. Current members can attend Customer Support 411 to ask questions, learn tools and features, see demonstrations, and get help understanding List Perfectly workflows.
Can I share my screen during Customer Support 411?
Yes. Screen sharing allows the List Perfectly team to see what you are working on and demonstrate the answer directly when helpful.
Can I attend just to watch and learn?
Yes. You do not need to bring a question. You can join Customer Support 411 to listen, watch demonstrations, and learn from the questions other resellers bring to the session.
What if I prefer individual onboarding?
New List Perfectly customers can schedule a separate one-on-one onboarding session if they prefer personalized help instead of group onboarding.
What if I need private or account-specific help?
Use the List Perfectly Customer Support system for private questions, account-specific help, individual troubleshooting, or support outside Customer Support 411.
